Privacy Policy
How we share your information — Repair Mate
This website operates as an agent for Repair Mate (repairmate.com.au). Phone Repairs Newcastle and Repair Mate are owned by the same parent company, Repair Mate (ABN 68 128 004 786).
When you submit an enquiry, quote request or booking on this website, the details you provide — your name, your contact phone number and/or email, the device and issue you describe, and the page you enquired from — are:
- stored by us so we have a record of your enquiry; and
- transmitted to Repair Mate so they can prepare your quote, contact you and complete your repair.
Repair Mate handles that information under its own privacy practices as part of the same corporate group. We collect only what you enter into our enquiry form, and we do not sell your personal information. You can ask us to access or delete the enquiry details we hold about you by calling (02) 4072 2285 or using our contact page.
Privacy Policy for Newcastle, NSW iPhone Repairs
Who We Are
- Our website address is: https://phonerepairsnewcastle.com.au.
Comments
- When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.
Media
- If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included.
Cookies
- Detailed information on how we use cookies and the options you have regarding them.
Embedded Content from Other Websites
- Articles on this site may include embedded content from other websites, which behaves in the same way as if the visitor has visited the other website.
Sharing Your Data
- In addition to existing practices, we share personal data with third-party service providers when outsourcing certain repair services. This is limited to the information necessary to facilitate the requested services.
- The sharing of details is subject to your consent, as indicated by the submission of personal details on our website for service requests.
- We ensure that these third-party service providers are committed to data protection and privacy standards in line with our policies.
Data Retention
- Information on how long we retain different types of data and for what purposes.
Your Rights Over Your Data
- Details of your rights regarding the personal data we hold about you and how you can exercise these rights.
Additional Information
- Third-Party Service Providers: We may outsource certain services to third-party providers and share your personal details with them to facilitate the provision of such services. This sharing of information is based on the consent provided by you when requesting services.
- Referral Fees: We may receive referral fees for directing services to third-party providers. Your service agreement in such cases will be directly with the third-party provider.
Where Your Data is Sent
- Visitor comments may be checked through an automated spam detection service.